What’s new in Kolo⚡️

Hi there— this update makes your card details more useful, your transaction history easier to read, and sending crypto to multiple people much faster. Here's what's new:

🏧 ATM Withdrawals

• Maximum per withdrawal: $500
• Maximum withdrawals per day: 3 (per 24h)

No separate weekly or monthly limit. Your general Kolo account limits still apply in addition to these card limits.

💵 Fees

• ATM withdrawal: $1.00 + 0.65% of the withdrawal amount
• Balance inquiry: $0.60
• Declined ATM transaction: $0.60

Example: withdraw $100 → fee = $1.00 + 0.65% × $100 ($0.65) = $1.65 total.

The fee is applied at the time of the ATM transaction and deducted from your card balance.

💡 Good to know: if you withdraw in a currency other than USD, standard currency conversion applies. Some ATMs may also charge their own on-screen surcharge, which is set by the ATM operator, not by Kolo.

If an ATM withdrawal doesn't go through, or you have questions about limits and fees, our support team is happy to help.

🚬 Tobacco & Cigar Shops Now Accepted for USD Cards

You can now use your Kolo USD card to pay at tobacco shops, cigar stores and stands. This merchant category (MCC 5993 — Cigar Stores and Stands) was previously blocked and is now enabled.

If a payment at this type of merchant still gets declined, let our support team know so we can look into it.

🎁 Earn Cashback & Rewards with Your Kolo EUR Card

Your Kolo EUR card comes with built-in perks — here's how to make the most of it.

💰 Cashback & referrals

• 2% Bitcoin cashback on your purchases in the first month
• 1% Bitcoin cashback on every purchase after that
• Referral program: earn 40% of the fees Kolo makes on friends you invite

Spend in euros, stack a little Bitcoin on the side.

📝 Add Notes to Any Transaction

You can now leave a note on any transaction in your Kolo account — handy for keeping track of what a payment was for.

How it works

• Add a note to any transaction directly from the transaction details
• For personal accounts, the note is private — only you can see it
• For business accounts, the note is visible to all users with access to that account
• Your notes are also included when you export your CSV balance statement, so your records stay organized

A small feature, but a nice way to keep your transaction history clear and searchable.

Try the updates now ✨